FAQs
Frequently Asked Questions (FAQs)
We want your shopping experience at Groomsy Beauty to be smooth and stress-free. Below are answers to some of the most common questions.
Shopping Information
What brands do you carry?
We offer professional-grade grooming tools from trusted brands, including:
BaBylissPRO, Andis, Oster, StyleCraft, and WAHL.
These brands are widely recognized for high-quality clippers, trimmers, shavers, massagers, and barber essentials.
Do you offer discounts or promotions?
Yes, we frequently provide promotions and special deals.
To stay updated:
• Subscribe to our email newsletter
• Follow us on social media
• Check our Special Offers page on the website
How do I care for my grooming equipment?
• Clean hair and debris from clippers, trimmers, and shavers regularly
• Use manufacturer-approved cleaning solutions and disinfectant wipes
• Store tools in a dry place away from direct sunlight
Always refer to the specific care guidelines provided by each manufacturer.
Order Information
How do I place an order?
- Browse and add products to your cart
- Proceed to checkout
- Enter shipping and billing information
- Choose your payment method
- Confirm your order
- Receive your order confirmation email
What payment methods do you accept?
We accept: Visa, MasterCard, American Express, PayPal, and Apple Pay.
How do I know if an item is in stock?
• Check the product page for availability
• Or contact customer support via email or phone
Shipping & Returns
Can I track my order?
Yes. Use your Order Number to track your order through the Track Your Order page.
What if I am not satisfied with my product?
You may return eligible items within 14 days of delivery.
Refer to our Return Policy for full instructions.
When will my order arrive?
Most orders arrive within 3–7 business days after confirmation.
Delivery times may vary due to courier transit times or unexpected delays.
Customer Service
Can I contact customer support?
Yes, we are here to assist you.
• Phone: +1(516) 252 4935
• Email: support@groomsybeauty.com
• Business Hours: 09:00 - 17:00
• Live Chat: Available on ur website